Crickcounter Privacy Policy

This Privacy Policy applies to the Crickcounter app (hereby referred to as "Application") for mobile devices that was created by OTG Solutions (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".

Information Collection and Use

For account creation and login, the Application uses Firebase Authentication and may require you to provide certain personally identifiable information, including:

• Name
• Email address
• Password (secured via Firebase Authentication, not accessible in plain text)

The Service Provider may use the information you provide to:

• Contact you with important updates or required notices
• Send marketing and promotional emails (only with your consent)

The Service Provider does not gather precise information about the location of your mobile device.

Additionally, the Application uses the following Firebase services:

• Firebase Analytics (for usage and engagement analysis)
• Firebase Crashlytics (for crash and error reporting)
• Firebase Remote Config (for feature customization)
• Firebase Cloud Messaging (for push notifications)

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Third-Party Access

The Application shares limited information with trusted third-party services for authentication or analytics purposes. These services have their own privacy policies:

• Google Play Services
• Firebase Authentication
• Firebase Analytics, Crashlytics, Remote Config, Cloud Messaging

Disclosure of Information

The Service Provider may disclose User Provided Information:

• As required by law, such as to comply with a subpoena or similar legal process
• When they believe in good faith that disclosure is necessary to protect their rights, your safety, or the safety of others, investigate fraud, or respond to a government request

Opt-Out Rights

You can stop all collection of information by the Application by uninstalling it. You may also opt out of marketing emails at any time by using the unsubscribe option in the emails or contacting us directly.

Data Retention Policy

The Service Provider will retain User Provided data until you choose to delete your account. You can delete your account and associated data directly within the Application at any time. Once deleted, all authentication data (name, email, password) is permanently removed from Firebase Authentication. The Service Provider does not keep a copy.

Children’s Privacy

The Application is not directed to children under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13. If it is discovered that a child under 13 has provided personal information, the parent or guardian should delete the account and related data directly from the application.

Security

The Service Provider values your trust in providing personal information and is committed to protecting it. Passwords and authentication are handled securely by Firebase Authentication, which uses industry-standard security practices. The Service Provider implements physical, electronic, and procedural safeguards to protect the information processed and maintained.

Changes

This Privacy Policy may be updated from time to time. The Service Provider will notify you of any changes by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly, as continued use of the Application is deemed approval of all changes.

Effective Date

August 17, 2025

Your Consent

By using the Application, you consent to the collection, processing, and use of your information as set forth in this Privacy Policy, now and as amended by the Service Provider.

Contact Us

If you have any questions about this Privacy Policy, the practices of this Application, or your dealings with it, please contact us at: otgsolutions911@gmail.com